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National Homeless Advice Service

Standard letter templates

Standard letter templates

These standard letters can be adapted and used when helping young people with housing problems.



Referral to children social services letter

This letter can be adapted and used to refer a young person to the council’s children social services department for an assessment of needs. The referral should be acknowledged within one day of receipt and the assessment should conclude within 45 days.

Download standard letter for making a referral to children social services

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Homelessness application letter

This letter can be adapted and either given to the client to take to the council, or posted or faxed to the council. If the council does not contact you to confirm receipt, the letter can be followed up with a phone call.

Download standard letter for making a homelessness application.

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Request for a review of a homelessness decision letter

Remember to ensure that the council receives this letter within 21 days of the young person being notified of the decision. If this is not possible, add details of the reason for the delay; the council will then have to decide whether to exercise its discretion to accept the late request for the review. If the council does not contact you to confirm receipt, the letter can be followed up with a phone call.

Download standard letter to request a review of a homelessness decision

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Gathering evidence letter

This letter should be sent when gathering evidence about a young person’s situation. Some organisations (for example GPs) may make a charge for providing letters; it is often worth asking them to waive any charge.

Download standard letter about gathering evidence.

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Form of authority

This is a standard form of authority which can be adapted and used to obtain a young person’s authorisation to act on her/his behalf. The form should be sent when sending any of the letters above.

Download standard form of authority.

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