This leaflet provides step-by-step information to help you begin to sort out your money worries and to make other arrangements for paying your mortgage and keeping your home.
If you are an advice organisation, please note that we are not able to provide printed hard copies of the leaflet but we have produced a printable format version from which professional printing firms can produce a supply of hard copy leaflets.
This guide gives you information and advice if you are behind with the payments on your mortgage (England and Wales).
This leaflet looks at the support available to homeowners struggling to pay their mortgages.
The guide was updated in March 2016.